Job Summary

Supervise and coordinate accounts receivable activities to ensure compliance with company policies and procedures resulting in timely and accurate processing. Develop and track process metrics to identify proper resource allocation. Recommend changes to improve process efficiency and effectiveness. Motivate, mentor, and develop staff.

Major Tasks, Responsibilities and Key Accountabilities

• Supervises and coordinates work and training for Accounts Receivable associates concerning billing adjustments, overcharge claims, and refund requests to ensure quality output, accurate calculations, and compliance with company policies and practices.

• Monitors and maintains Accounts Receivable based systems to ensure effectiveness of daily activities as well as compliance with company policies and standards.

• Supervises the execution of Account Receivable activities including but not limited to the receipt and posting of customer payments; adjustment requests submitted by customers, COD payment remittance to customers; and the preparation of account statements. Interprets proper procedures for associates.

• Supervises and monitors teams onshore and offshore by analyzing/interpreting various reports and metrics, including cycle time, accuracy and productivity.

• Performs root cause analysis and implements preventions.

• Identifies and develops process improvements to continuously increase accuracy/productivity and improve cycle time. Communicates process improvements to management.

• Ensure service level agreements (SLA) are met at month- and quarter-end close.

• Assists management in driving cost reduction by eliminating inefficiencies

Nature and Scope

• Experience provides solutions.

• Ensures that work is performed consistently with Core & Main's policies and procedures.

• Leads a group or team of support, craft, or lower level professional associates.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

• Typically requires overnight travel less than 10% of the time.

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Minimum Qualifications

• Must be a minimum of 18 years of age or older

• Must pass pre-employment assessment(s) if applicable.

Education and Experience

• Typically requires BS/BA in a related discipline. Generally 5+ years’ experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

Preferred Qualifications

• Associates degree and 5+ years of related experience.

• Supervisory experience.